What is the impact of miscommunication in your business and your life? How often are you frustrated that "they" didn't get what you meant? Regardless of who "they" is (customer, employer, spouse, child, etc) miscommunications are costly, and all too common. You can, single-handedly, put an end to miscommunications. Even if "they" never change, Learn a few simple strategies and practicing them diligently, and you can stop suffering.